How Does the Process of Visiting Our Izmit Branch Work?

Since care service at our Izmit branch runs 24/7 without interruption, rather than a fixed “visiting hours” policy, we recommend confirming the current visiting arrangement and the most suitable transportation option for you directly by calling our branch. While not required, letting us know in advance by phone or WhatsApp allows our expert team to be ready to welcome you.

Why Do We Recommend Calling in Advance?

Since care service continues uninterrupted, the “most suitable” time for a visit varies depending on your and your loved one’s needs. When you call in advance, our team can suggest the best time for that moment and also direct you to the most practical transportation option based on your location.

Preparing for Your First Visit

If you’re coming to our branch for the first time, bringing your ID and, if available, your loved one’s current health reports will help the meeting go faster and more smoothly. We also recommend noting down your questions in advance.

Visiting Before a Move-In Decision

Our doors are always open for families who haven’t yet made a move-in decision and simply want to get to know the institution. By visiting our Izmit branch, you can meet our expert team, see the living spaces in person, and have the chance to chat with our current families.

For Families Who Can’t Visit Often

For our families who can’t visit often due to work or distance, we can share footage through our security cameras if requested. This way, you can stay informed about your loved one’s daily life even during times when you can’t be there physically.

Short-Term Guest Stays

Some families prefer their loved one to have a short-term trial experience before making a move-in decision. This kind of short-term guest stay option is also available at our Izmit branch; simply call us directly for availability and details.

Frequently Asked Questions

Is it mandatory to make an appointment for a visit?

It’s not mandatory, but we recommend calling in advance so our expert team can be ready to welcome you.

Where can I get information about transportation to the Izmit branch?

Just call us so we can determine the most suitable transportation option based on your location; our team will direct you to the right route.

Can I tour the branch without making a move-in decision?

Yes, we recommend visiting our branch and meeting our expert team, as well as seeing the living spaces, before making a decision.

I can’t visit often, how can I get information about my loved one?

If you request it, we provide regular updates and share footage through our security cameras; you can discuss the details with our branch team.